Privacy Policy

The purpose of this policy is to inform interested parties about the different data processing activities carried out by this organization through the website that affect their personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and Organic Law 3/2018 of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights.

1. IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER

ANDREA ZUÑIGA PIRES, located at PLAZA DE LAS MARGARITAS Nº 6 LOCAL 9 (28670 VILLAVICIOSA DE ODÓN) MADRID, with NIF 55285003H, contact phone number +34 654410399, and email address info@centrocandil.com.

2. PURPOSES OF PROCESSING YOUR PERSONAL DATA

USERS/VISITORS OF THE CONTROLLER'S WEBSITE

We will process the personal data provided for the following purposes:

To address requests, complaints, and incidents communicated through our contact channels on the website.
To understand user behavior on the website to detect potential cyber-attacks.
To comply with legal obligations directly applicable to us.
To protect and exercise our rights or respond to claims of any nature.

If applicable, to send commercial communications regarding the goods or services related to our activity and/or news or newsletters related to our sector. If you do not provide consent, we will not be able to send you this information.

If applicable, to manage your participation in contests and promotions conducted by our organization. Refusal to provide consent will prevent your participation.
If applicable, to send satisfaction and/or quality surveys. Refusal to provide consent will prevent service evaluation.
To manage appointment scheduling. Refusal to provide consent will prevent appointment booking.
To manage, administer, and supervise your activity in the blog/forum. Refusal to provide consent will prevent participation.

3. LEGAL BASIS FOR PROCESSING

USERS/VISITORS OF THE CONTROLLER'S WEBSITE

The consent you have given us to process your data for the specified purposes. Refusal to provide your personal data will make it impossible to process them for the mentioned purposes.
To comply with the legal obligations applicable to us. In this case, you may not object to the processing of your personal data.
Our legitimate interest in protecting our image, business, and track record by preventing attacks on our website. In this case, you may not object to the processing of your personal data, although you may exercise your rights under the "Rights" section of this policy.

4. WEBSITE PLUGINS AND TOOLS

GOOGLE MAPS

We use Google Maps (API) to display interactive maps on our website and allow you to use its features. Please note that when using this service, Google will collect and store information about your usage. Using Google may involve International Data Transfers that are not based on an adequacy decision by the European Commission or on appropriate safeguards, meaning they do not have an adequate level of protection under the GDPR. This may entail certain risks for the protection of your personal data. These risks may include the absence of an equivalent data protection supervisory authority and/or data protection principles and/or equivalent rights for the data subjects. Therefore, we recommend that you read Google's privacy policy carefully before using the service by clicking here.

CALENDLY

We use Calendly to manage appointment scheduling and allow you to book a consultation online. We recommend reviewing Calendly’s privacy policy beforehand to understand how your personal data is handled by clicking here.

5. DATA RETENTION PERIODS OR CRITERIA

Personal data provided will be retained for the time necessary to fulfill the purposes for which they were initially collected.

Once the data is no longer necessary for processing, it will be duly blocked to make it available, if necessary, to competent Public Administrations and Agencies, Courts and Tribunals, or the Public Prosecutor's Office, during the statute of limitations of actions arising from the relationship with the client and/or the legally established retention periods.

6. AUTOMATED DECISION-MAKING AND PROFILING

The website does not engage in automated decision-making or profiling.

7. RECIPIENTS

During the processing of your personal data, the organization may share your data with the following recipients:

Courts and Tribunals.
Law enforcement agencies.
Other competent public authorities or agencies when the controller has a legal obligation to provide personal data.

8. INTERNATIONAL DATA TRANSFERS

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and Organic Law 3/2018 of December 5 on the Protection of Personal Data and the Guarantee of Digital Rights, we inform you that, due to the use of certain providers, the entity carries out the following international data transfers to recipients located outside the European Economic Area (EEA):

COUNTRY

PURPOSE

DATA TYPES

GUARANTEE

USA

WEB HOSTING

Identifying data:

EU-U.S. Data Privacy Framework

9. SOCIAL MEDIA

To keep you informed about our activities and latest news, ANDREA ZUÑIGA PIRES has created social media profiles.

All users have the opportunity to join our social media pages or groups. However, unless we request your data directly (e.g., through marketing actions, contests, promotions, or other valid means), your data will belong to the respective social network. Therefore, we recommend reading their terms of use and privacy policies carefully and configuring your profile preferences to ensure your privacy.

Below are links to the privacy policies of the social networks where we are present so that you can access them at any time and adjust your privacy settings:

Facebook: https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer

LinkedIn: https://es.linkedin.com/legal/privacy-policy

Instagram: https://privacycenter.instagram.com/

TikTok: https://www.tiktok.com/legal/page/eea/new-privacy-policy/es

10. RIGHTS

Individuals may request more information about the processing of their personal data and exercise, at any time and free of charge, their rights of access, rectification, and deletion, as well as request the limitation of their data processing, object to it, request data portability (where technically feasible), withdraw consent, and, if applicable, avoid being subject to automated decisions, including profiling.

Requests can be made using the forms provided by the organization or by sending a written request to the postal address or email referenced in the introduction. You may be asked to provide a copy of your ID or equivalent document to verify your identity.

If you feel that your rights regarding personal data protection have been violated, especially if you have not been satisfied with the exercise of your rights, you may file a complaint with the competent Data Protection Authority (Spanish Data Protection Agency) at www.aepd.es.

11. ACCURACY OF DATA

The interested party guarantees that the data provided is true, accurate, complete, and up to date; undertaking to report any changes regarding the data supplied through the channels enabled for that purpose and indicated in point one of this policy. They shall be liable for any damage or harm, whether direct or indirect, that may arise as a result of non-compliance with this obligation.

In the event that the user provides third-party data, they declare that they have the consent of the data subjects and undertake to convey to them the information contained in this clause, releasing the organization from any liability arising from non-compliance with this obligation.

12. MODIFICATIONS & UPDATES

This privacy policy may be modified/updated in accordance with legal requirements established, in order to adapt the policy to the instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to periodically review our Privacy Policy.

If you have any questions regarding this policy, you may contact Andrea Zuñiga Pires through the forms provided by the organization, or by sending a letter to the postal address or email address indicated in the heading.

LAST REVIEW: MARCH 13, 2025